Frequently Asked Questions
Everything you need to know about finding your perfect night's sleep.
How do I choose the right pillow for my sleeping position?
We recommend firm pillows for side sleepers to maintain neck alignment, medium-density for back sleepers, and soft, low-loft pillows for stomach sleepers to prevent neck strain.
What materials are used in your pillows?
Our collection features a variety of premium materials including hypoallergenic down alternatives, certified organic cotton, cooling gel-infused memory foam, and sustainably sourced natural latex.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer a trial period or returns?
Yes, we offer a 30-night sleep trial. If you are not completely satisfied with your pillow, you can return it for a full refund within 30 days of delivery, no questions asked.
Are your pillows machine washable?
Care instructions vary by material. Most of our down-alternative pillows are machine washable on a gentle cycle, while memory foam pillows should only have their removable covers washed.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.